Talking A Stranger Through The Night
We spent two sessions on suicide calls, but I prayed I wouldn’t get one until I felt comfortable on the line. Drummed over and over into the 30 trainees’ heads was that our role wasn’t to give advice. Rather, we were to act as empathetic sounding boards and encourage callers to figure out how to take action. My idealism about the hot line’s value faded that first night, as in quick succession I heard from men who wanted to masturbate while I listened, repeats who told me again and again about their horrific childhoods, know-nothing shrinks and luckless lives, and three separate callers who railed about the low intellect of everyone living in Queens (my borough!...